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CallerFilterProAI Phone Concierge | Receptionist
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Help & support

How can we help?

CallerFilterPro answers every call first — including unknown numbers, robocalls, and spam — identifies the caller, and only rings you through for the calls you actually want. If something isn’t behaving the way you expect, start here.

Fastest ways to get help

Official CallerFilterPro support channels

We respond within one business day. If a URL is not under callerfilterpro.com and a phone number is not the one below, it is not us. Verify the official site.

Setup

Activate your AI receptionist

Forwarding instructions, what your assigned AI receptionist number does, and how the 15-minute test window works.

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Troubleshoot

Test call didn't verify

Common reasons a test call doesn't flip the dashboard to Active, and how to retry without resetting your forwarding.

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Troubleshoot

SMS didn't arrive

If the signup or login text never reached you, here are the carrier filters and account checks to run first.

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FAQ

Plans, privacy, and how Amy answers

High-intent answers about screening, pricing, what Amy will and will not do, and 911 limitations.

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Contact

Talk to a human (or our setup AI)

Three ways to reach support: phone, email, or a written ticket. We answer business-day messages within one business day.

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Send a request

Tell us what’s happening

We’ll review your request and follow up. We don’t promise a specific response time, but we read every request. If your issue is time-sensitive please also call the support line below.

A short description helps us route your request to the right person. Include the carrier, the assigned number, or any error message if you have it. Don’t share passwords or payment card numbers.

We’ll review your request and follow up. We don’t promise a specific response time — for urgent issues please call the support line.

Direct contact

Not for emergencies

Do not use your Assigned AI Receptionist Number or this help page in a medical, legal, financial, or life-threatening emergency. In a life-threatening emergency, hang up and dial 911 (or your local emergency number).

Last updated: 2026-06-13 · CallerFilterPro is a product of LTI Group LLC.