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Legal

Terms of Service

The agreement between you and LTI Group LLC, the operator of callerfilterpro.com.

1. Who you are contracting with

CallerFilterPro.com is operated by LTI Group LLC, a Wyoming limited liability company (“LTI Group LLC”, “we”, “us”, or “the Operator”). By using the service, you agree to these Terms with LTI Group LLC.

LTI Group LLC
30 N Gould Street, Suite R
Sheridan, WY 82801

2. Definitions

  • Operator means LTI Group LLC.
  • Customer (also “you”) means the individual or business that subscribes to CallerFilterPro and forwards a phone line to the service. The Customer is the Owner of the forwarded line. The Operator is not the Owner of the line.
  • Caller means a person who places a call to a number forwarded to CallerFilterPro.

3. Customer responsibilities

You represent that you are the authorized user of any phone number forwarded to the service. You are responsible for ensuring that your use of CallerFilterPro complies with applicable call-recording, telephone consumer protection, anti-spam, and privacy laws in your jurisdiction and in any jurisdiction from which your Callers may originate. You are responsible for the contents of your greeting, your screening rules, and any messages or callbacks you confirm.

4. Service status and changes

The service is provided on an as-is basis. Pricing, features, and availability are subject to change. LTI Group LLC will provide reasonable notice of material changes that affect paid plans.

5. Cancellation and data export

You may cancel at any time. On request, LTI Group LLC will provide an export of your account’s call data in a portable format and will delete account data on written request, subject to commercially reasonable retention for tax, security, and dispute-resolution purposes.

6. Billing, refunds, and billing disputes

6.1 Subscription billing. Paid plans are billed through the purchase channel shown before payment: direct web billing, the Apple App Store, or Google Play. Your subscription renews at the interval and price shown by that channel until you cancel. The exact amount and renewal date appear in the billing channel that processed the purchase and on its receipt.

6.2 Cancellation. You may cancel at any time through the channel that processed the purchase. Direct web customers can use the dashboard billing page or email support@callerfilterpro.com; Apple App Store and Google Play customers manage renewal in the applicable store. Cancellation stops future renewals. Access normally remains active through the paid period unless a refund, revocation, or other provider action ends it sooner.

6.3 First-purchase 30-day money-back guarantee. Your first successful paid purchase is covered by our 30-day money-back guarantee. You may make one full refund request within 30 calendar days of the successful initial payment. The guarantee may be used once per account, does not renew after a renewal, restore, or resubscription, and does not limit any stronger refund rights under applicable law. Activation failures are handled separately and do not reduce your right to an appropriate remedy.

6.4 How to request a guarantee refund. For a direct web purchase, email support@callerfilterpro.com. For an Apple App Store or Google Play purchase, submit the request through the store that processed it. CallerFilterPro can provide guidance but cannot promise or control store approval.

6.5 Billing disputes and pre-chargeback contact. If you do not recognize a charge from CallerFilterPro or LTI Group LLC, or you believe a charge is incorrect, please contact us first at support@callerfilterpro.com and include the email address on file, the approximate charge date, and the last four digits of the card if known. We will review your inquiry promptly and aim to resolve good-faith billing issues directly. Filing a chargeback with your card issuer before contacting us may result in your account being suspended pending resolution. This requirement does not waive any rights you have under your card issuer’s dispute process or under applicable law.

7. SMS notifications

SMS notifications are an optional feature Customers may enable from the authenticated dashboard at /dashboard/notifications. By entering a phone number and ticking the SMS consent checkbox, the Customer authorizes CallerFilterPro to send SMS notifications to that number. Message and data rates may apply.

Customers can opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any notification message. Replying HELP or INFO returns instructions and a link to manage settings. Replying START, YES, or UNSTOP clears a prior opt-out but does not automatically re-enable SMS — the Customer must re-toggle SMS in the dashboard.

SMS consent and the notification phone number are used only to deliver account notifications and to manage opt-in / opt-out status. CallerFilterProdoes not sell or share SMS consent or phone numbers with third parties for marketing. Customers can manage, pause, or fully disable SMS notifications at any time from /dashboard/notifications.

8. Not an emergency service · no guaranteed human intervention

CallerFilterPro is not an emergency service and is not a substitute for 911 or any other emergency dispatch system. The service does not provide medical, legal, or other professional advice. LTI Group LLC does not guarantee that any specific call will be answered, transferred, or surfaced to the Customer, nor that any human will intervene on any specific call. The Customer agrees not to advertise the service to Callers in a way that implies guaranteed emergency response, guaranteed human availability, or professional advice.

9. Limitation of liability

To the maximum extent permitted by law, LTI Group LLC’s aggregate liability arising out of or related to the service shall not exceed the amounts you have paid to LTI Group LLC for the service in the twelve months preceding the event giving rise to the claim.

10. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Disputes will be brought in the state or federal courts located in Sheridan County, Wyoming, unless applicable consumer-protection law in your jurisdiction requires otherwise.

10. Contact

Questions about these Terms should be directed to support@callerfilterpro.com or mailed to LTI Group LLC at the address above.

Last updated: 2026-05-30 · Published by LTI Group LLC. Material changes will be announced to active customers by email and reflected in the “Last updated” line above.