Honest comparison · Updated 2026-05-30
Hiya vs CallerFilterPro
Hiya is a caller-ID and spam-labeling layer that runs on your phone or via your carrier (it's pre-installed by AT&T, Samsung, T-Mobile and several others). It labels incoming calls as 'Spam Risk' or 'Telemarketer' so you can decide whether to answer. It does not pick up the call or screen on your behalf.
Pick Hiya if
Phone users who answer their own calls and just want a heads-up label before deciding whether to pick up.
Pick CallerFilterPro if
You want what Hiya doesn't offer: Anyone who wants to STOP being interrupted by unknown calls. Labels don't reduce interruption — they just rename it.
Feature-by-feature
● = strong fit · ○ = present but not the focus · — = not offered. Honest assessments only — both products do real things, just different things.
| Feature | CallerFilterPro | Hiya |
|---|---|---|
| Live screening of unknown callers | ●AI answers the call and asks who's calling + why | ○Labels the call 'Spam Risk' — your phone still rings |
| Carrier pre-installation | ○None — installed via call-forwarding from your existing line | ●Pre-installed on AT&T, Samsung, T-Mobile devices |
| Message intake | ●Structured: name, reason, urgency, callback request | ○None — call either rings, voicemails, or is blocked |
| Reverse number lookup | ○Not a focus — CFP screens forward, doesn't research backward | ●Premium feature, mature dataset |
| Free tier | ○No free tier | ●Yes, ad-free, covers basic labels + block |
Where each is strong
Hiya strengths
- ●Largest carrier-distributed caller-ID footprint — pre-installed on hundreds of millions of phones
- ●Reliable spam labeling driven by carrier-scale data
- ●Free tier covers 80% of consumer needs (label + block known spam)
- ●Reverse-number lookup useful for vetting unknown callers
Hiya weaknesses (vs an AI receptionist)
- ○Pure labeling tool — Hiya tells you a call MIGHT be spam; it doesn't answer for you
- ○No screening conversation, no message intake, no callback scheduling
- ○Auto-block can only act on already-flagged numbers — first calls from new spam numbers still ring through
- ○No business / receptionist features for solo professionals or small teams
Pricing snapshot
Pricing reflects publicly listed plans as of 2026-05-30. Verify on the vendor's site before purchase — competitors change pricing frequently.
CallerFilterPro pricing
- Gold — $9.99/mo
- Platinum — $19.99/mo
- + optional Private Greeting Add-On ($5/mo)
Hiya pricing
- Free — $0 · Basic caller ID + spam labels via carrier integration
- Premium — $3.99/mo · Auto-block, reverse lookup, spam-call protection
- Hiya Connect — Custom · Branded caller ID for businesses
Honest pitch
Hiya answers a different question. Hiya tells you 'this might be spam' — CallerFilterPro answers the call so you don't have to. If your problem is that unknown numbers ring at all (during dinner, in meetings, while you're driving), labels don't solve it; a screening assistant does. CFP picks up, asks who's calling and why, and only routes through the calls that meet your rules.
Privacy posture
CallerFilterPro does not read your phone contacts, does not sell caller-ID data, and does not aggregate user data across accounts. Full privacy architecture at /trust.
AI capability
CallerFilterPro's AI receptionist Amy answers unknown calls, engages the caller conversationally, and captures structured intake (name · callback number · reason). This is different from reactive spam-list matching — Amy engages every unknown caller.
Migrating from Hiya
CallerFilterPro runs at the call layer (PSTN), so there is nothing to export from Hiya. Sign up, connect the number you want screened, and unknown callers start reaching Amy. You can keep Hiya running during the transition.
Frequently asked
Is Hiya or CallerFilterPro better for blocking spam calls?
Neither is universally better — they solve different problems. Hiya is a caller id + spam labeling; CallerFilterPro is a live AI call screener. If you want to block known-bad numbers cheaply, Hiya may fit. If you want an AI receptionist to engage unknown callers and capture structured intake, CallerFilterPro is the category built for that.
Can I switch from Hiya to CallerFilterPro?
Yes. CallerFilterPro runs at the call layer rather than as an app on your phone, so there is no export/import needed. Sign up, connect the number you want screened, and unknown callers start reaching the AI receptionist.
How does CallerFilterPro handle privacy compared to Hiya?
CallerFilterPro does not read phone contacts, does not sell caller-ID data, and does not aggregate user data. Full architecture at /trust.
Does CallerFilterPro use AI, and how is that different from Hiya?
CallerFilterPro uses a live AI receptionist that engages every unknown caller conversationally. Reactive spam blockers only stop calls from numbers already reported — CallerFilterPro handles first-call scenarios reactive blockers cannot.
Ready to try CallerFilterPro?
Plans from $9.99/month. No setup fee. Cancel anytime.